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FAQ's

Below you will find some frequently asked questions we receive from customers, of course if these do not answer your query then please do contact us.

  1. What areas do Liberty Coaches provide coach hire from?
    Liberty Coaches provides minibus and coach hire across Newcastle, Northumberland, North Tyneside, County Durham and the wider North East. We regularly serve areas including Cramlington, Blyth, Ashington, Bedlington and Whitley Bay, and can transport groups to destinations throughout the UK and Europe.

  2. What size coaches and minibuses can I hire?
    We operate a range of vehicles suitable for small and large groups, from minibuses and midi-coaches through to full-size and high-capacity coaches. Our fleet can accommodate groups from around 9 passengers up to 78 passengers, depending on the vehicle required.

  3. What types of journeys can I book with Liberty Coaches?
    We provide transport for private hire, weddings, school trips, corporate events, airport transfers, sports teams, nights out, weekends away, day trips and UK or European travel. If you have a more unusual transport requirement, our team can advise on the most suitable vehicle and journey plan.

  4. How do I get a coach hire quote?
    You can request a quote through our website or contact our team by phone. To provide an accurate quotation, we will normally need your travel date, pickup point, destination, approximate passenger numbers, required timings and any special vehicle requirements. Quotations are subject to vehicle and driver availability and are normally valid for up to 30 days.

  5. Are your coaches available with toilets, Wi-Fi and air conditioning?
    Yes, selected coaches are available with facilities such as toilets, air conditioning or climate control, reclining seats, USB charging, Wi-Fi, refreshments and additional luggage capacity. Facilities vary between vehicles, so please tell us what you require when requesting your quote.

  6. Can I hire a coach for a school trip?
    Yes. Liberty Coaches provides school and educational transport for local, national and international journeys. Our school transport service uses qualified drivers who are Enhanced DBS checked, and vehicles are subject to regular safety inspections and driver checks.

  7. Do your coaches have seat belts?
    Vehicles used for all transport are fitted with seat belts, and passengers aged 14 and over are required to wear seat belts where provided. The driver remains responsible for the safe operation of the vehicle throughout the journey.

  8. Can you provide coach hire for airport transfers?
    Yes. We provide group airport transfers for private travellers, businesses, schools and organised groups. When enquiring, let us know your passenger numbers, flight details and luggage requirements so we can recommend a suitable vehicle with enough luggage capacity. Liberty lists airport transfers among its regular coach-hire services.

  9. How much luggage can we bring on the coach?
    Luggage capacity depends on the vehicle being used. If your group will be travelling with suitcases, sports equipment or other bulky luggage, please tell us when making your enquiry so we can allocate a suitable vehicle. Liberty’s booking terms state that bulky or heavy luggage requirements should be notified in advance.

  10. Can we eat, drink or bring alcohol onto the coach?
    Food and drink may require prior agreement depending on the vehicle. Smoking is not permitted on Liberty Coaches vehicles, and alcohol is not permitted in the passenger area. If catering or refreshments are important for your journey, discuss this with the team when booking.

  11. What happens if I need to cancel my coach booking?
    Cancellation charges depend on how much notice is provided. Liberty Coaches’ current booking terms specify increasing charges as the date of travel approaches, and unavoidable third-party costs may also remain payable. We recommend checking the full Terms & Conditions when making your booking or contacting the office if your plans change.

  12. Why choose Liberty Coaches for coach hire in the North East?
    Liberty Coaches has more than 30 years of experience providing group transport in the North East. The company offers a wide range of vehicle sizes, experienced drivers, electronically tracked vehicles and 24/7 contact, with transport available throughout the UK and Europe.

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NORTHUMBERLAND 01670 333 000       Newcastle 0191 232 3333        DURHAM 0191 372 7000
Operations :- Liberty House, Station Road, Cramlington, Northumberland NE23 8BH

Serving Blyth, Ashington, Bedlington, Cramlington, South East Northumberland, Newcastle, Holywell, North Tyneside, Whitley Bay, Shiremoor, County Durham and beyond, Liberty Coaches can take you anywhere in the UK and Europe, with all vehicles tracked, 24hr office contact and a national network of recovery agents should the worst ever happen. Leaving you to just relax & travel in style.

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© 2024 Liberty Coaches is a trading style of Liberty Coaches NE Ltd.

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